Jack Mitchell

“Reinventing the Wheel is a must and easy read…from a genuine real-life, world-class entrepreneur…who ‘hugs’ and embraces each customer and turns each one into a client for LIFE! … Chris openly shares all his secrets of success— love his stories…a gem in every one of them. Anyone who believes that customer service is central to their business culture needs to read this book!”

—Jack Mitchell, President, Mitchells/Richards/Marsh and author of Hug Your Customers

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